Vinted Members Express Displeasure Over Sizing Changes

Members of the platform have expressed outrage following a change that caused items being listed as the wrong size.

The popular resale platform has updated its measurement guidelines for women's and children's clothes but did not contact all shoppers about the modification.

Social Media Reaction

Many shoppers and sellers are posting online saying Vinted listings now show a different size category versus the original listing because of the remapping.

The company said the new system was more in line with comparable marketplaces.

They have suggested members to examine their items and update the measurements by hand when needed, resulting in member annoyance.

Measurement Approach Changes

Previously, the measurements included one number and one letter, for instance S/8 or M/10.

The new system has an alphabetical indicator and numerical range like S/UK 8-10.

With some products, the size labels have been reassigned - like an L measurement was previously a 12 but is now a UK 16-18.

Member Accounts

One content creator, who creates plus-size fashion videos, said the change "makes both selling and buying harder".

"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.

A different member, from Glasgow, said garments she listed on Vinted with size 14 labels were appearing on the platform as measurements 20-22.

"If anyone [who is] size 20-22 buys them they may become frustrated," she said.

Necessary Adjustments

Charlotte Lunn, from Derby, explained she became annoyed by the change as she had to manually change the sizing for "all her products".

"For me this is particularly frustrating, since I have chronic health issues and platform income has been essential following partial earnings loss," she stated.

Service Background

The app has more than 100 million members, including 18 million in the UK.

It has proved a popular alternative to second-hand platforms like eBay and Depop.

This isn't the first time when a surprising modification within the service has received backlash: last year, Vinted reversed a change concerning shipment methods after backlash from users.

David Whitney
David Whitney

Lars van den Berg is een ervaren consultant met expertise in bedrijfsstrategie en procesoptimalisatie.